Privacy Policy – Career Opportunities at The Gear Centre Group

Last updated September 1, 2021

Thank you for choosing The Gear Centre Group of Companies (“The Gear Centre“, “Gear Centre“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. This Privacy Policy is applicable to www.gearcentregroup.com (referred to as “website” or “site”), and describes our gathering and use of information on this website.

We appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Scope and Application

In Short: This policy applies to the use of our Website, Services, and other online company or promotional activity you may engage with. This does not apply to any third-party websites or services that we may link to from our Website or Services.

This Privacy Policy relates to the personal information collected by us and applies whenever you interact with us online, including when you visit our website. Examples of this may be visiting our career webpages (https://www.gearcentre.com.com/careers), engage with us on social media, apply for a job opportunity, or otherwise participate or use any programs, features, or services we may offer such as our promotional activities and contests (collectively, our “Services”, which the Website is included in).

This privacy policy does not apply to other websites that The Gear Centre or its affiliates may operate or offer services with. For any websites not at https://www.gearcentregroup.com please see that website’s privacy policy details on the gathering and use of personal information on that website.

There may be links from our sites to other websites; note that this Privacy Policy only applies to our Services and not to websites or services of other companies or organizations to which our Website may link. These links to third-party websites are provided as a convenience only. We do not endorse, and are not responsible for, these linked websites.

Definition of “Personal Information”

In Short: Personal Information is any information about an identifiable individual.

When used in this policy, and consistent with applicable Canadian data protection laws, personal information means: any information about an identifiable individual. For example, this may include your name, address, email address, employment history, or information regarding your interactions with us. It may also include other types of technical information, such as website visitor’s IP address, location data, browser type and operating system, but only when this information can identify you as an individual. Personal information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered to be personal information.

What Information do We Collect?

In Short: We collect personal information you provide to us directly and what other organizations or services have shared with us based on their privacy policies. Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We limit the collection of personal information to what is reasonably required to fulfill the purpose of which it was collected. We collect personal information from the sources listed below, or otherwise with your consent or as required and/or permitted by law.

Information You Disclose

We collect personal information that you voluntarily provide to us when use our Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on our Website, or otherwise when you contact us, including through any chat features on our Website.

The personal information that we collect depends on the context of your interactions with us and our Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We may collect names; phone numbers; email addresses; mailing addresses; job titles; employment history; contact preferences; contact or authentication data; and other similar information.
Live Chat Transcripts. We may collect information from live chat conversations and messages, this includes information on what information or products you are looking for, your name, your email, and any other information you may disclose to our support team.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate our Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. For more information see the “Do We Use Cookies and Other Tracking Technologies?” section of this policy.

The information we collect automatically includes but is not limited to:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity on the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access our Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of our Services.

Information from Other Sources

Occasionally, we may receive personal information from other sources. In these cases, we receive your personal information from these other sources with your consent, or if the law requires or permits us to do so. For example, we may receive personal information from organizations with which we partner to offer certain products or to provide certain services.

Ceridian Job Applicant System

We use Ceridian’s Job Applicant system to post our available positions and accept job applications. This is a third-party website that we use for this purpose. This privacy policy does not apply to your use of the Ceridian website. You can view their privacy policy here. https://can60.dayforcehcm.com/CandidatePortal/en-US/gearcentregroup/Site/CANDIDATEPORTAL/Branding/PrivacyPolicyDayforce

If you do not want to use Ceridian’s system to apply for a job, you can contact us directly. Click here to view our contact information for job applicants.

Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information as well as to show you interest-based ads.

We may collect certain types of information electronically when you interact with our Website, emails, social media accounts or online advertising. This may be done using technologies such as cookies, web beacons, single pixel gifs, and other technologies. This information helps us understand what actions you take on our Website and allows our Website to function correctly.

You may delete or disable certain of these technologies at any time in your browser settings. However, if you do so, you may not be able to use some of the features on our Website.

Some examples of information we may collect with these technologies:

We may use your location or language preferences to auto-select features or display specific information when you visit our Website.
We may use information about your browsing history or other interactions with our Website to provide you with interest-based or remarketing advertisements based on your purchasing profile.
We may collect and aggregate your personal information with other users of our Services to identify patterns or market trends to help us analyze our business to better serve our customers and reach potential employees.

The technologies and services which we use include:

Cookies are small text files that are saved on your computer when you visit a website so that information can be saved between visits. For example, when these contain information such as your login credentials, they allow you to stay logged in or log in quickly when you visit our Website. For more information about what cookies are visit: https://www.priv.gc.ca/en/privacy-topics/technology/online-privacy-tracking-cookies/cookies/02_05_d_49/
Web beacons and single pixel gifs, which are small image files that can be downloaded when you visit a website or open an email. These allow us to understand your online behavior, monitor our email delivery, and provide you with interest-based advertising. These image files may also be used by our third-party tracking tools to gather information, such as your IP address, and provide this back to us in an aggregated form. For example, they may use these technologies to provide us analytics on our online advertisements.
Other technologies, such as analytics engines, which pull usage data from multiple sources and help manage and collect this data. For example, we use Google Analytics which allows us to see information on a user’s website activities including, but not limited to, page views, source and time spent using our Services. This information is depersonalized and is displayed as numbers, meaning that it cannot be tracked back to individuals. This information is shared with other Google services, and may be used to personalize the ads of Google’s own advertising networks. You may opt out of Google Analytics by visiting the Google Analytics opt-out page: https://tools.google.com/dlpage/gaoptout You can view Google Analytics’ Privacy Policy here: https://policies.google.com/privacy.
Third-party social networks that provide plug-ins to enable social network features may gather information on your use of our Website. These may use methods such as but not limited to cookies to achieve their own business goals by combining information about your usage of our Website to any other personal information they may have collected on you. How information is collected and used by a third-party is dependent on the Privacy Policy of the social network, which is available on the appropriate parties’ websites. We may also obtain and use analytical and statistical information from third-party social networks to help us measure performance and effectiveness of content we display on social networks. For example, by measuring impressions, clicks, and conversions on the content The Gear Centre promotes on social-media networks.
Google Ads. We may use Google Ads and Google Ads Remarketing to advertise The Gear Centre on third-party websites. Google Ads may place a cookie on your web browser to see what pages or actions you have taken on our Website. This cookie does not in any way identify you or give access to your computer or mobile device. This cookie allows us to see how effective our advertisements are, as well as to allow us to market to previous visitors of our website. For example, it could mean that we advertise to visitors who have not completed a task on our website, such as completing the checkout process. This cookie may also by used to indicate to other websites that you have visited a particular page on our Website, so that they may show you ads relating to that page. If you do not wish to participate in our Google Ads Remarketing, you can opt-out by visiting Google’s Ad Preferences Manager: https://adssettings.google.com/u/0/authenticated?hl=en-GB
Third-party interest-based advertising. We may allow a limited number of trusted third-parties to install cookies or use other tracking technologies on our Website when we advertise with them. We do not provide any personal information to advertisers. However, these advertisers may make assumptions about what ads to present to you based off pages you have visited on our website. They may also use cookies or other tracking technologies to measure the effectiveness of ad placements and to personalize their ad contents. We do not have access to or control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Privacy Policy. You can also generally opt-out of receiving personalized ads from third-party advertisers and ad networks who are members of the Digital Advertising Alliance of Canada. Please visit the DAAC opt-out page for more information: https://youradchoices.ca/

How do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We may use your personal information to provide you with our products, programs and services, to manage our business operations, to communicate offers and information we think might interest you, to generally enhance your experience with us, conduct market research, and as otherwise permitted or required by law.

Examples of how we may use the information we collect or receive:

To process to a job application. If you have applied for a job with us, or otherwise contacted us in regards to a job application, we may use your personal information to continue your application process internally or to reach out to you in regards to your application.
To post testimonials. We may post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at careers@tgcgjobs.com and be sure to include your name, testimonial location, and contact information.
Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
To send information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to you. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
To conduct market research. We may use your information in our research by tracking and analyzing current or previously collected information for the purposes such as: improving or developing new products, services, promotions, or events; to better understand our customer base and behavior; to improve our Website and Services; to understand customer needs and preferences and customizing how we tailor and market products and services to our customers based on their interests and behavior. Where possible we will use your information in an aggregated and de-identified format.
For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

Will Your Information be Shared with Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link. [ https://policies.google.com/privacy ]
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and manage our business operations, unless otherwise required by law.

We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, except as otherwise permitted by law. Depending on your account type and what personal information we have collected, your information will become deactivated in our systems when we have no ongoing business interactions with you. This information is kept secure until it is scheduled for deletion or de-identification, the length of time for this process depends on your account type with us.

How do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. For more information on ways you can strengthen your online security and avoid compromised accounts, visit www.getcybersafe.gc.ca.

We may share your information with service providers both within and outside of Canada, which may also be able to access, process or store your information outside of Canada. We use reasonable safeguards such as contractual requirements to ensure that our service providers protect your personal information wherever it is used or stored. However, when your personal information is used or stored in a jurisdiction other than Canada, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.

Do We Collect Personal Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect personal information from children under the age of 18 without their parent or guardian’s consent. The Gear Centre does not knowing provide any personal information collected from children, regardless of its source, to any third-party for any purpose. By using our Website, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us using the contact information in the “Who Can You Contact With Questions?” section of this policy.

Notwithstanding the foregoing, it is possible that we may nevertheless collect personal information from children if it is provided to us. We encourage parents to inform their children about the possible consequences of using our Website and disclosing information to us through the use of our Website. We will not assume any responsibility with respect to the use of our Website or disclosure of information via our Website by children.

Accessing and Correcting Your Personal Information

In Short: You may review, change, or terminate your account at any time. You may also request we delete or de-identify any of your personal information at any time.

You have the right to access, rectify, and request deletion of the personal information we hold about you, subject to any legal restrictions. Upon request, we will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws. It is your responsibility to provide accurate, correct, and complete information.

Upon your request to terminate your account with us, we will deactivate your account and information in our databases. However, we may retain your information in our files to prevent fraud, troubleshoot problems, conduct business operations, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account with us, to respond to service requests, or for other non-marketing purposes.

Controls for Do-Not-Track Features

In Short: We do not currently respond to DNT browser signals. You may disable cookies and other tracking technologies in your browser, but that may impact the functionality of the Website.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. You can also generally opt-out of receiving personalized ads from third-party advertisers and ad networks who are members of the Digital Advertising Alliance of Canada. Please visit the DAAC opt-out page for more information: https://youradchoices.ca/

Updates to this Privacy Policy

In Short: We will update this policy as necessary to stay compliant with relevant laws, and attempt to notify our users of significant changes to this policy.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make significant changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification, as required by applicable laws. By visiting our Website or continuing to use our Services after the modified version of the Privacy Policy has been posted, or you have been informed of such an update, you are accepting the changes to the Privacy Policy. It is your obligation to ensure that you read, understand, and agree to the latest version of the Privacy Policy.

Who Can You Contact with Questions?

If you have questions or comments about this policy or our data protection practices, you can contact us through any means that can be found on our contact us page. Click here to view our contact information.