members of the
Gear Centre Group
The Gear Centre Truck and Auto
The Gear Centre Off-Highway
Hydra Steer
Pat’s Driveline
Pat’s Driveline Industrial
Discount Truck Parts

The Gear Centre Group News

Category: News

COVID-19 Official Company Statement

Covid Statement Image

A message from our Chief Operating Officer, Kurt Gibson:

Dear Valued Customers,

During these troubling times, I wanted to reach out to you all personally to assure you that we at The Gear Centre Group are doing everything we can to ensure that we are protecting both our staff and you, our customers, from the rapid spread of the Covid-19 pandemic.  We want to assure you that we are taking all possible precautions with the wellbeing of everyone in mind.

Over the past week we have put several protocols in place to help protect against this serious concern.  Some of these steps include:

  •  Enforcing social distancing. We are effectively doing this in several ways:
    • All of our parts and service counters are in the process of being marked in 2 meter increments to help properly judge a safe distance between customers.
    • Our staff will only be allowed to service one customer at a time at our counters to help us maintain the safe social distance.
    • Our staff will be happy to load your pick up for you, simply inform our front counter staff that you are there for a pickup and then you may remain in your vehicle while our staff loads the part into your vehicle for you to minimize the social contact involved.
    • We are committed to wiping down and disinfecting our door handles and common public touch areas at a minimum every hour. Our service counters will be wiped down every hour or every five customers, whichever comes first.
    • Our delivery drivers will be issued masks to wear when dropping off at your location.  Should you have any drop off protocols in place in your organization, please inform our inside sales staff when you place your order for delivery, so that we can pass the information on to our drivers.
    • Our drivers will be equipped with their own pens for signing pick up documents, and will not be sharing the pen with anyone other than themselves.
    • All of our work stations will be disinfected before and after every shift.
    • Any staff that show symptoms of ANY illness will be sent home and not permitted to work their shift.
    • We will be keeping staff 2 meters from each other and you, our customers, at all times.
    • In some cases, if we are unable to ensure proper social distancing, we may need to ask customers to wait in their vehicles while we deal with other customers. Signage will be posted in our entrance ways with the social distancing protocols for each location.
    • During this difficult time we would like to encourage you to use credit cards for your purchases. We will be wiping down the POS machine with disinfectant after every transaction. This will keep the handling of cash down to a minimum.
  • We have several of our behind the scenes positions working from remote locations to minimize the exposure.
  • We will be staggering our shifts to lessen our exposure to this pandemic while ensuring our regular customer service levels are maintained.
  • Our workshops will be undergoing a daily sanitizing process on all items that are common touch points in our daily service.
  • Masks, gloves, and hand sanitizer will be made available to all staff that deal with you, our valued customer, to prevent transmission of viruses.
  • We will be reducing our hours of operation from 8 AM – to 5 PM, Monday to Friday, and we will now be closed Saturday mornings in all locations. Should you require any parts or  service after hours or on the weekend, our on call service will still be available to you. Please note that there will be no call out charges for call out requests that are received Saturday mornings between 8 AM and noon.
  •  Although many of our suppliers are also following their own pandemic protocols, and some delays may occur, we are currently not experiencing any delays. Our large inventories and unit down team are still available to assist any and all parts requirements. 
  • Our business is considered an essential service, as such we are doing everything we can in order to support all the transport, long haul truckers,heavy equipment, public transit, first responders, medical personnel, and agricultural providers that continue to serve in this difficult time. Rest assured that we will continue to do everything we can to assist everyone, while doing our part to social distance and fight the spread of this pandemic.

We are truly committed to protecting everyone involved in our day to day operations to ensure that we are doing our part in this difficult time.

Regards,

Kurt Gibson
Chief Operating Officer
The Gear Centre Group of Companies

Merry Christmas and Happy New Year!

Merry Christmas and Happy New Year to all our customers, friends, families and business partners!

Helping Canadians Stay Warm This Winter!

The Gear Centre Group of Companies is helping vulnerable Canadians stay warm this year! The Gear Centre Group staff donated over 1000 items (toques, scarves, socks and mittens) to local homeless shelters including an additional 300 toiletry packs (toothbrushes, toothpaste and deodorant) provided by the company to help needy Canadians this holiday season. Here are some pictures of our team in Edmonton picking up the donations from the branches before dropping them off at Hope Mission.

Edmonton branch staff collecting Donations for the homeless shelter

Now Open! The Gear Centre in Surrey

With our multi-bay full service shop, we have the capacity to accommodate pick-ups, commercial trucks and buses. Our certified technicians specialize in repairs and overhauls, computerized diagnostics as well as heavy duty clutch adjustments and installations. Our newest branch stocks heavy duty clutches, transmissions, differentials, truck hydraulic equipment and more.

Visit our Surrey location today for all your automotive and heavy truck needs!

The Gear Centre & Pat’s Driveline Take Part in the 10th Annual Convoy for Hope – Atlantic

The Gear Centre & Pat’s Driveline took part in the 2019 Convoy For Hope – Atlantic on Saturday, August 24. An amazing event once again!

For more information on Convoy for Hope – Atlantic and what they do, visit convoyforhope-atlantic.com

Bottles4Boulet Fundraiser

Pat’s Driveline and The Gear Centre in Lethbridge, AB are collecting bottles and cans for the Bottles4Boulet project!

Ryker Morrell is a 9th grade student at Winston Churchill High School, and the Founder and President of a non-profit charity in Lethbridge called Bottles4Boulet.

Bottles4Boulet raised over $2,500 in their first year which translated into 11 local children being able to play sports that they may not have been able to otherwise. All Bottles4Boulet proceeds go to the KidSport Lethbridge Taber Logan Boulet fund ‘So ALL kids can play’!

Pat’s Driveline branch manager, Mark Luedtke, was interviewed by Bridge City News about the company’s support of the Bottles4Boulet event. Click here to read the full story: https://www.bridgecitynews.ca/news/bottles-4-boulet-in-2nd-year-to-honour-humbolt.

View on Youtube

Christmas Party 2018 with Children’s Wish

The Gear Centre Group of Companies had the privilege of hosting a Christmas party for Wish Children and their families on Saturday, December 15. There was pizza, hot dogs and cupcakes for all! We watched movies, opened treat bags and visited with Anna, Chase and Wonder Woman. There was even a surprise visit by Santa who brought a gift for every child! A great time was had by all. Children’s Wish is such a wonderful organization and we were honored to work with them this holiday season. If you would like to learn more about how you can support Children’s Wish, visit www.childrenswish.ca

View on Youtube

We would like to give a special thanks to Costco for the pizza, Sobeys for the cupcakes, Rexall for the bottled water, Positively Princess’d for their time and Richie Bros. Auctioneers for the venue. You helped make this party a success!

Christmas 2018 with Children’s Wish

This year The Gear Centre Group of Companies will be hosting a Christmas party to show our support of Wish Children and their families.

Children’s Wish Foundation of Canada is the largest and only all-Canadian wish-granting charity dedicated to granting wishes to Canadian children between the ages of 3 and 17 who are diagnosed with a life-threatening illness. For more than 30 years, Children’s Wish has worked tirelessly to grant heartfelt wishes to more than 25,000 children and their families.

For more information on Children’s Wish and to find out how you can help, visit childrenswish.ca

Convoy For Hope – Atlantic

On Saturday, August 18, The Gear Centre and Pat’s Driveline were at the Moncton Coliseum in support of Convoy for Hope – Atlantic’s 9th annual drive for a cure.  Convoy for Hope – Atlantic brings truckers together to raise money in support of research, detection and prevention of the four most diagnosed cancers in Canada. Convoy for Hope – Atlantic is an annual event and has raised more than $250,000 since its first convoy in 2010. Come and join us in The Drive for a Cure! Despite the weather, this year’s event was a huge success with 25 registered trucks, a fire truck, an ambulance, 4 corporate sponsored vehicles, 24 CAV & support units and 17 survivors.

For more information on the event, visit the Convoy For Hope – Atlantic Facebook Page or the Convoy For Hope – Atlantic Website